Rol996 takes every detail of the information you entrust to us seriously. This Privacy Policy clearly explains how your personal data is collected, used, stored, and protected.
All data transmitted between your device and rol996's servers is protected using 256-bit SSL encryption — the same standard used by international banking institutions.
Your funds are held in a segregated account that is completely separate from platform operations. This ensures your money remains safe even in unforeseen circumstances.
Only rol996 staff with specific authorisation may access member personal data, and solely for the purposes stated in this policy.
Rol996 will not sell, lend, or trade members' personal data to any third party for marketing or commercial purposes.
Rol996's security infrastructure is regularly audited by independent third-party experts to ensure there are no vulnerabilities or risks of data breaches.
The rol996 KYC process ensures that only verified account owners can make withdrawals and update account information, protecting you from unauthorised access.
Our Privacy Commitment: rol996 respects the privacy rights of every member. This document is written in plain, easy-to-understand language so you truly know what happens with your data — not just legal jargon.
Welcome to the rol996 Privacy Policy. This document outlines the privacy practices of the rol996 platform ("we", "the Company") regarding the collection, use, storage, and protection of personal information you provide when using our website and mobile app.
We understand that your trust is our most valuable asset. Every decision regarding member personal data is made with care and only for legitimate, clearly stated purposes. This policy applies to all registered members, website visitors, and rol996 app users, regardless of location within Malaysia.
By using the rol996 platform, you agree to the privacy policy set out here. If you do not agree, please discontinue use of the platform and contact us for further enquiries.
Rol996 only collects information that is strictly necessary to provide a safe, legitimate, and quality service. The following are the types of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity | Full name, ID number, date of birth | Account verification & KYC |
| Contact | Email, phone number | Communication & notifications |
| Finance | Bank account, e-wallet | Transaction processing |
| Technical | IP, browser, device | Security & verification |
| Behaviour | Game history, betting | Personalise your experience |
Every piece of data we collect is used for legitimate and transparent purposes. rol996 uses your personal information for the following:
Rol996 will not use your data for any purpose other than those stated here without obtaining your consent first.
Rol996 does not sell or trade members' personal data. However, in certain situations, your information may be shared with the following parties:
We share necessary data with service providers acting on our behalf, including payment processors, identity verification service providers, and cloud infrastructure providers. All third parties are bound by strict confidentiality agreements and may only use the data for specified purposes.
Rol996 may disclose personal information when required by law, court order, or directive from a competent authority. In every such case, we will only disclose the minimum information strictly necessary.
Information may be shared to protect the rights, property, or safety of rol996, our members, or the public — particularly in cases involving fraud investigations or breaches of terms of service.
Rol996 continuously invests in high-grade security infrastructure to ensure your data is always protected. The technical measures we employ include:
While we take all reasonable precautions, no system is 100% immune to cyber threats. We therefore encourage members to take protective measures as well, such as using strong passwords and not sharing login credentials.
Rol996 uses cookies and similar tracking technologies to enhance your experience on the platform. The following are the types of cookies we use:
You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some platform features.
Rol996 retains your personal data for as long as your account is active or as long as necessary to provide services. In addition, minimum retention periods are set for legal compliance purposes:
Once the applicable retention period has expired, data will be securely deleted or anonymised in accordance with rol996's internal procedures.
As a rol996 member, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights:
You have the right to request a copy of all personal data we hold about your account at any time.
If any of your information is inaccurate or outdated, you have the right to request an immediate correction.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another platform.
In certain circumstances, you may request that the processing of your data be temporarily restricted while an investigation is ongoing.
To exercise any of the above rights, please contact the rol996 support team via live chat or email. We will process your request within 30 working days from the date the request is received.
Rol996 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When material changes are made, we will:
We encourage you to review this Privacy Policy periodically. Your continued use of the rol996 platform after any amendments take effect signifies your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us:
We are here for you: The rol996 privacy team takes every personal data enquiry seriously. You can reach us with confidence — every case is handled professionally and with full confidentiality.
Answers to the most frequently asked questions by members regarding data protection and privacy on the rol996 platform.
Now that you understand how rol996 safeguards your privacy and data security, register now and enjoy a safe, transparent, and enjoyable wagering experience.